Cleanliness

SOCIAL DISTANCING ARRANGEMENTS

COVID-19 HEALTH SCREENING

HAND HYGIENE

Property features for accessibility

• Step free entrance
• Hearing system (TTY TDD)
• Accessible registration desk
• Accessible hotel pathways
• Braille indicator
• Accessible Parking
• Valet parking
• Accessible transportation available

In room accessibility

• Accessible Guest Rooms
• Wide doorways 32 inches
• Lever door handles
• Hearing system TTY TDD
• Roll in shower
• Bathroom grab bars
• Mid height switches and power outlets
• Lowered vanity in bathroom
• Raised toilet
• Lowered thermostat controls
• Emergency Pull Cord Alarm at the Bedhead
• Emergency Pull Cord Alarm in Bathroom
• Main Door Peep Hole Viewer Lowered
• Emergency Evacuation Plans Lowered on Back of Guest Door
• Secondary Door Locks Lowered
• Visual alarms for hearing impaired
• Doorbell with audio strobe alert

General accessibility features

• Assistive listening device
• Accessible hotel pathways
• Accessible pool
• Level or ramped access to public areas
• Accessible meeting rooms
• Accessible fitness centre entrance
• Accessible business centre entrance
• Accessible restaurant
• Visual alarms for hearing impaired in guest floor corridors
• Visual alarms for hearing impaired in public areas

Elevators

• Accessible Elevators
• Doors with minimum 36 inch opening
• Max height to floor to lift controls less than 48 inches
• Audio output annunciation by floor
• Braille indicators

Security management & resources

• Dedicated Security Manager or Director
• Appointed licenced Security Manager
• 24/7 available dedicated licenced security team
• Security Officers
• Regular security Patrols
• Safety deposit boxes for guests use at reception

Guest floor access

• Guest Floor Access Controls in place
• Elevator Access Control System
• Emergency Stairwells Access Controlled
• Back of house area access control system
• House phones on guest floors
• Guest Room Numbers not announced on check-in

In room security

• Automatic locking guestroom doors
• Secondary Door Lock
• Door Eye Peephole viewer
• In room Safe
• Telephone with external direct calling

Physical security & alarms

• Car Park Access controlled with barriers
• Silent alarm system

CCTV system

• Automatic Number Plate Recognition
• CCTV System Operational
• CCTV record storage
• CCTV - all Entrances and Exits
• CCTV - Guest Floors
• CCTV - Public Areas
• CCTV - Perimeter
• CCTV – Reception
• CCTV – Car Parking

Fire warning & detection systems

• Automatic Fire Warning & Detection System
• Alarm Pull Stations or Manual Call points
• Fire Alarm Control Panel
• Fire alarm control pane in 24/7 manned area

Fire suppression & fire fighting equipment

• Sprinkler Coverage on Guest Floors
• Sprinkler Coverage throughout the Property
• Fire Extinguishers throughout the property
• Fire extinguishers on guest floors
• Hose Reels throughout the property
• Hose Reels on guest floors

In room fire safety features

• Fire Rated Doors
• Self Closing Doors
• Emergency Evacuation Plans
• Automatic Hardwired Smoke Detector
• Warning Alarm Sounders in Rooms
• Fire Blankets

Emergency escape routes

• Emergency Lighting throughout the property
• Emergency Evacuation Chair
• Clearly Signed Fire Exit Routes
• Smoke Control System for Escape Stairways
• Self closing Fire Rated Doors on Emergency Escape Stairways
• Push Bars on Final Emergency Exits
• Emergency Escape Stairway location and level clearly identified
• Final Exit clearly identified
• Annual Fire Drills Carried Out
• Regular fire safety awareness training conducted for employees
• Emergency procedures for persons with disabilities
• Assembly point designated

In room safety features

• Window opening restricted
• Non-Slip Bathtubs
• Non-Slip Bathmats
• Torch / Flashlight
• Carbon Monoxide Detector

Balcony safety

• N/A - No balconies

Safety manpower & resources

• Appointed Health & Safety Manager
• Health & Safety Awareness Training for all employees
• H&S Committee Meetings
• H&S Policy
• Safety Management System implemented
• Risk Assessments / Safety Inspections & Audits
• Company Health & Safety Policy

First AID

• Doctor on Duty
• Clinic on site
• Nurse on Duty
• Qualified First Aiders provided to cover each shift
• First Aid Boxes Available
• Automatic External Defibrillator (AED) available

Other safety features

• Legionella Water Sampling
• Legionella Risk Assessment
• Legionella Prevention Plan
• Carbon Monoxide Detection in underground car park
• Gas Leak Detection
• Anti Slip floor surfaces throughout property
• Decals or stickers on Full Length Glazing
• Electrical Portable Appliance Testing
• No Asbestos

Pools

• Certified Lifeguards on Duty during hours of operation
• Rules of Use Clearly Displayed
• Emergency Alarm or Emergency Telephone
• Life Saving Equipment
• Pool surround / deck anti-slip
• Depth Markings Clear at Pool
• Dedicated Childrens' Pool
• Pool Water Auto Dosing System
• pH Levels Tested & Recorded Daily
• Chlorine Levels Tested & Recorded Daily
• Pool water clear
• Defibrillator (AED) available within 3 minutes response time

Beach

• No Beach

SPA / Sauna & Steam rooms

• Emergency Alarm / duress button installed in the Sauna
• Emergency Alarm / duress button installed in the Steam Room
• Sauna Stove Guard
• Sauna Timer
• Sauna Thermostat

Gym / fitness facility

• Duress Alarm or Emergency Phone with direct dial to manned location
• Rules of Use displayed
• Drinking Water available
• Access Controlled
• Personal Trainer / Gym Instructor available on request
• Facility Permanently Manned
• First Aid Box available
• Defibrillator (AED) available within 3 minutes response time
• Equipment well maintained

Management & resources

• An appointed person for food hygiene
• Food Safety Management System in place
• HACCP Certified
• ISO 22001 Certified
• Food handlers are trained in HACCP awareness
• Food Handlers trained in basic food hygiene
• Food Handlers are trained in food allergens
• Sneeze guards for food display
• Pest Control Program
• Food Storage Temperature monitoring system
• Wireless Temperature Tracking System for Cold Rooms/Freezers
• Raw & Cooked Foods are Separated
• Colour Coded Food Prep Boards